FAQs & Troubleshooting
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197 Results
- 101I'm using Firefox® 2.0 or higher as a web browser. I clicked the "Close this window" button on the page that was opened along with the HTML manual, however the browser window does not close. What can I do?
- 102My Brother machine misfeeds paper.
- 103Print a Printer Settings page
- 104When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 105Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 106Uninstall the drivers. (Mac OS X 10.5)
- 107I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 108Colors are light or unclear on the whole page.
- 109What is APIPA?
- 110How do I use the "Booklet Printing" feature?
- 111Where do I find the complete User's Guide?
- 112Completely blank or some colors are missing.
- 113I cannot install the driver when using the Driver Install Tool. (Linux)
- 114Paper size settings are unavailable when I print from OpenOffice (Linux)
- 115The driver installation finished successfully but I cannot print. (Linux)
- 116Print command (LPR) (Linux)
- 117I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 118Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 119Use the Network Connection Repair Tool (Windows)
- 120I cannot find some option in the Printing preferences. (For Windows)
- 121Open the Control Panel (For Windows)
- 122Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 123Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 124I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 125When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 126The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 127I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 128I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 129Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 130The paper is skewed when it's printed.
- 131In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 132I cannot print over a network using the XML Paper Specification Printer Driver.
- 133How do I improve the gray color when printing a monochrome document in Color Mode?
- 134When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 135How do I replace the Belt Unit?
- 136The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 137White streaks or bands down the page.
- 138Replace the drum unit.
- 139Can I buy any MICR toner?
- 140Replace the toner cartridge
- 141How do I adjust the print position of each color?
- 142I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 143Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 144Large characters are printed incorrectly. (Linux)
- 145To install the printer driver easily using a tool. (Linux)
- 146Uninstall printer drivers (Linux)
- 147Install the built-in drivers (For Windows 8 and Windows 10)
- 148A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 149Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 150Windows 7 Support Information