FAQs & Troubleshooting
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153 Results
- 10122/09/2011Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 10226/08/2011I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 10326/10/2010When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 10410/06/2010I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 10502/06/2010My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 10613/04/2010Functions supported in the Windows 7 built-in drivers
- 10712/03/2010The paper is skewed when it's printed.
- 10810/02/2010I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 10906/10/2009How do I upgrade the firmware of my Brother print server?
- 11021/08/2009I'm using Windows 2000/ XP. I get a mirrored print effect from some applications. What can I do?
- 11122/05/2009How do I clean the inside of the printer and Drum Unit?
- 11210/03/2009Can I buy any MICR toner?
- 11319/11/2007The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
- 11412/06/2007I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 11527/02/2007What kind of memory can I use?
- 11607/02/2007I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 11717/10/2006The printer prints incorrect information. Sometimes it prints a couple of characters and then ejects the page, etc..
- 11817/10/2006Data is sent from the PC but the printer does not print. However, the Data LED is blinking. What can I do?
- 11917/10/2006What kind of labels and transparencies can I use?
- 12017/10/2006How to install your Brother device into a Windows® XP environment using the 'In-box' drivers
- 12117/10/2006How do I check the driver version in Windows® NT 4.0?
- 12217/10/2006The printer prints unexpectedly or it prints garbage.
- 12317/10/2006What is a file server based network and do Brother printers work in that type of environment?
- 12417/10/2006How can I change the IP address using the ARP and PING commands?
- 12516/10/2006What kind of paper should I avoid?
- 12616/10/2006What kind of envelopes should I avoid?
- 12716/10/2006What is an 'In-Box'(built-in) Driver' and 'Native Brother Printer Driver'?
- 12816/10/2006How can I install the necessary driver on a Windows®2000 system using the USB interface?
- 12916/10/2006How can I install the necessary driver on a Windows®98/Me PC using the USB interface?
- 13016/10/2006How do I turn off the Quick Print Setup?
- 13116/10/2006How can I use the "N in 1" Printing and "Poster" Printing capabilities?
- 13216/10/2006Using the PING command to troubleshoot problems.
- 13316/10/2006How do I check the driver version on a Mac®?
- 13416/10/2006Where do I find a Parallel or USB interface cable?
- 13516/10/2006What is a Print Server?
- 13616/10/2006The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 13716/10/2006None of the LEDs illuminate.
- 13816/10/2006How do I turn off the Status Monitor using the USB port?
- 13916/10/2006What kind of USB cable should I use?
- 14016/10/2006What kind of paper can I use?
- 14124/08/2006I'm using Mac OS® X 10.3. I cannot print to my printer that is connected to an Apple Airport Extreme Base Station. I am using the PCL printer driver ver.1.00. How can I print?
- 14224/08/2006How do I print a Test page?
- 14324/08/2006How do I perform a factory reset?
- 14424/08/2006What is a peer-to-peer network and do Brother printers work in that kind of environment?
- 14524/08/2006Why are all the lights blinking then the drum light blinking?
- 14624/08/2006I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 14710/05/2006I cannot use the "Modules Update" button on Web BRAdmin.
- 14803/04/2006I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 14903/04/2006When trying to print from Mac OS® X the print queue is stopped.
- 15030/03/2006When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?