FAQs & Troubleshooting
Latest |
139 Results
- 10105/12/2019When I make a label with barcode, the error message "Check # of Digits Entered !" appears on the LCD.
- 10215/10/2019How to identify the printer's firmware version
- 10320/03/2019I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 10412/03/2019When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 10518/01/2019"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 10614/12/2018I want to know how to use P-touch Editor. (P-touch Editor 5.1 for Mac)
- 10729/11/2018The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 10816/11/2018How to use Numbering function
- 10916/11/2018Can I change the text settings line by line?
- 11016/11/2018How do I print multiple lines and how many lines can I print?
- 11116/11/2018How do I eliminate the margin from the start or end of my label when printing?
- 11216/11/2018How do I make a label with a barcode?
- 11316/11/2018How do I change the style to italics?
- 11416/11/2018How do I print vertically?
- 11516/11/2018How do I change the size of characters?
- 11616/11/2018A tape jam which cannot be cleared keeps occurring.
- 11716/11/2018Label files saved previously are now empty.
- 11816/11/2018The printer stops while printing a label.
- 11916/11/2018The label is not printed correctly.
- 12016/11/2018The screen ‘locks’, or the printer does not respond normally.
- 12116/11/2018I get an error message "System Error XX" / "Unable to use XX!".
- 12216/11/2018What type of fonts can I use?
- 12316/11/2018How do I clear the current format settings and/or the text on the display?
- 12416/11/2018How do I change the Language setting of the printer?
- 12516/11/2018Why doesn't my printer turn on when the Power key is pressed?
- 12616/11/2018When I press the print key, the power turns off.
- 12716/11/2018Why does my machine display "TEXT TOO LONG!" when I press the print key?
- 12801/11/2018P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 12916/08/2018Can my printer use TZ/TZe tapes?
- 13027/02/2018I cannot install the "Full Software Package" displayed in "Drivers&Editor Tool" on macOS 10.13/ 10.12.
- 13122/12/2017The top and base layers of the laminated tape are misaligned.
- 13219/05/2017Which brands of Ni-MH rechargeable batteries do you recommend?
- 13330/03/2017The text cannot be printed as specified.
- 13424/11/2015Why does my machine display "Cutter Error!" or "Cutter Malfunction!" ?
- 13507/04/2015Why do stripes appear on my label?
- 13616/02/2015How can I use the Sequential Numbering function? (P-touch Editor 5.1 for Mac)
- 13706/01/2015Error messages do not appear when using the USB connection of my printer.
- 13822/12/2014Is data created in other applications compatible with P-touch Editor 5.1 for Mac?
- 13922/12/2014How can I make vertical labels? (P-touch Editor 5.1 for Mac)