FAQs & Troubleshooting
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124 Results
- 51How do I uninstall the printer driver?
- 52How to insert paper
- 53How to delete the registry information and files related to the printer driver
- 54How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 55The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 56I want to use the Roll Paper Pause mode or create new forms from Printer Server Properties.
- 57Can I print out the printer settings?
- 58Pages are partially printed, and the DATA indicator remains lit or is flashing.
- 59The printed image is compressed or stretched.
- 60The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 61What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 62What do the indicator lights mean?
- 63How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 64How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 65The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 66Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 67I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 68The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 69Uninstalling the printer drivers (Linux®)
- 70I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 71P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 72The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 73(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 74I cannot install the "Full Software Package" displayed in "Drivers&Editor Tool" on macOS 10.13/ 10.12.
- 75I turn my printer on but cannot print even though I have already paired the printer with my mobile device using Bluetooth® or connected my device to the same wireless network.
- 76The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 77When printing using the optional roll printer case (PA-RC-001), gaps between lines may decrease or blurred characters may be printed.
- 78I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 79Printing from an Android™ device
- 80This printer is not detected when establishing a Bluetooth® connection.
- 81What Android™ mobile application can I use?
- 82Using the Printer Setting Tool (for Mac)
- 83What kinds of software are available for this printer?
- 84How can I stop the printer from automatically feeding roll paper after printing? (for Windows)
- 85The DATA indicator has turned off even though data remains in the printer.
- 86The top margin is incorrect.
- 87The paper moves through the printer, but nothing appears on the paper.
- 88How do I turn the printer off?
- 89The error message "Failed to send the command. Check that the correct model is connected and that the printer is correctly connected and turned on." appears.
- 90The error message "Failed to acquire the current settings. The parameters will be set to their default settings." appears.
- 91How to identify the printer's firmware version
- 92Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 93(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 94How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 95I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 96The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 97Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 98How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 99How to connect to a DC power outlet (optional)
- 100How to charge the rechargeable Li-ion battery