FAQs & Troubleshooting
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151 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51Why doesn't my Brother machine have a dial tone?
- 52Out of Memory
- 53When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 54What is the difference between the toner cartridge and the drum unit?
- 55I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 56I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 57When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 58Add your Brother machine with AirPrint (macOS)
- 59I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 60Change the brscan5 scan settings using XSane (Linux)
- 61Wireless setup is requesting a WPS PIN to complete the setup
- 62Firewall port requirements of the Scan Key Tool (Linux)
- 63I cannot print using my Brother machine on a wired network (Windows/macOS)
- 64I get a TS error when trying to print on a wireless network.
- 65I cannot save a file downloaded from the Brother support website (For Windows)
- 66Open the Status Monitor (Windows)
- 67The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 68Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 692-sided Disable or 2-sided Disabled
- 70The printer status is Offline or Paused.
- 71Can I use non-Brother or third party supplies with the Brother machine?
- 72I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 73Configure and use PC-FAX (CUPS) (Linux)
- 74The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 75Where can I download Brother iPrint&Scan application for Mac?
- 76My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 77Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 78The driver installation finished successfully but I cannot print. (Linux)
- 79Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 80Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 81The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 82Control Printer Driver settings (only available for Windows)
- 83I cannot print from my computer via USB.
- 84Verify if the Brother machine has a dial tone.
- 85Poor fixing
- 86I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 87Configure the Scan to Email Feature (Linux)
- 88The downloaded driver's name is different from my machine's name. (Linux)
- 89Command List of brscan. (Linux)
- 90I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 91To install the printer driver easily using a tool. (Linux)
- 92Set Telephone Line Compatibility for Interference and VoIP Systems
- 93I cannot print on a wireless (Wi-Fi) network (Windows)
- 94I cannot print on a wireless (Wi-Fi) network (Mac)
- 95Enable the Brother machine's network interface.
- 96Protect your Brother machine against unauthorised access over the network
- 97Open the Control Panel (For Windows)
- 98How to identify your Operating System (OS).
- 99Discover the MAC address of the Brother network card
- 100Cannot Print ##