FAQs & Troubleshooting
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267 Results
- 51How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 52Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 53Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 54Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 55Can I use AirPrint with my Brother machine?
- 56Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 57Locate files scanned with ControlCenter3 (For Windows)
- 58Belt End Soon
- 59WT Box End Soon
- 60I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?
- 61Scan multiple pages into one file instead of each scan being saved as a separate file.
- 62I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 63When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 64Scan a document into ScanSoft™ PaperPort™ 11SE
- 65Document Jam
- 66When scanning to OCR from ScanSoft™ PaperPort™ 11SE, the following error message appears: "System error incurred in external Link module EZText.g32. The OCR server is unable to process the document". I have Windows XP Service Pack 2 (SP2) installed.
- 67When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 68Replace Drum
- 69The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)
- 70What format are the attachments when a document is scanned to e-mail and is a special viewer needed? (For Windows)
- 71What driver package format is supported by my Linux distribution?
- 72I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 73Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 74The driver installation finished successfully but I cannot print. (Linux)
- 75Configure scan settings without administrator privileges (Linux)
- 76Firewall port requirements of the Scan Key Tool (Linux)
- 77Adjust color settings by using the custom setting in the printer driver
- 78When I scan a document using ControlCenter, the scanned file size is too big.
- 79The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 80Windows 7 Support Information
- 81I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 82What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 83I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 84Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 85Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 86Printouts are curled or wavy.
- 87I cannot use the "Modules Update" button on Web BRAdmin.
- 88Scan a document in Mac OS X 10.7.
- 89Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 90Scan an image and insert it in a Windows XP application
- 91Scan a document in Windows 8 and Windows 10.
- 92Scan a document from a Windows XP application
- 93After I installed Sun JavaVM, some applications will not work correctly.
- 94Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 95When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 96Printouts have wrinkles.
- 97The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
- 98I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 99Can I buy any MICR toner?
- 100Replace Toner