FAQs & Troubleshooting
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332 Results
- 51Can I print from DOS applications?
- 52I'm using the Simple Network Configuration capabilities of Apple Mac OS X. I can print from a Macintosh, but not from a Windows PC.
- 53What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 54When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 55My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 56Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 57When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 58Scan a document using "Scanner and Camera Wizard" in Windows XP
- 59How can I clear the "Scanner Locked" error message?
- 60What does "COMM.ERROR" on the LCD display mean?
- 61I cannot install the driver when using the Driver Install Tool. (Linux)
- 62Cannot print after a Windows 10 update (June 2020)
- 63I cannot send a fax using PC-FAX (Windows 10)
- 64I installed scan-key-tool, but it does not work. (Linux)
- 65Delete a network scanner entry. (Linux)
- 66How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 67I am unable to print from a client PC to a printer on a print server. (Linux)
- 68I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 69Scan from the Brother iPrint&Scan application using Windows Phone.
- 70The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 71Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 72The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 73I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 74Supported models of Universal Printer Driver for PCL
- 75Locate files scanned with ControlCenter3 (For Windows)
- 76Discover the MAC address of the Brother network card
- 77How do I make my copied images look sharper and more vivid?
- 78When I try to print from Microsoft® Word or another program, I receive a message stating: "No Paper", "Reload paper in MP Tray" or "Insert Paper Manual Feed".
- 79I cannot find the Address Book menu in the Fax Settings or Fax section in a Web Browser or the Remote Setup Program.
- 80I can receive a fax, but cannot receive a telephone call.
- 81Windows 7 Support Information
- 82My Brother machine is dialing the wrong number or is not dialing the number I entered or I receive a busy signal or recording when trying to send faxes.
- 83How can I prevent public access to certain features on my Brother machine?
- 84I'm having a problem with the print quality. How can I solve it?
- 85Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 86Can I use voice mail on the same line as my Brother machine?
- 87I'm using Firefox® 2.0 or higher as a web browser. I clicked the "Close this window" button on the page that was opened along with the HTML manual, however the browser window does not close. What can I do?
- 88I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 89How do I send (broadcast) a fax to more than one number?
- 90Scan an image and insert it in a Windows XP application
- 91When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
- 92Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 93When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 94I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 95Paper size settings are unavailable when I print from OpenOffice (Linux)
- 96The driver installation finished successfully but I cannot print. (Linux)
- 97When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 98I cannot scan when using SELinux (Security-Enhanced Linux)
- 99I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 100I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)