FAQs & Troubleshooting
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322 Results
- 51How to load numbered checks or forms in the paper tray?
- 52I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes.
- 53Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 54Which E-mail packages are compatible with ControlCenter3?
- 55Check if there are faxes stored in the Brother machine's memory, when it has a mechanical problem
- 56Confirm that a FAX I sent was received correctly
- 57Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 58Can I use non-Brother or third party supplies with the Brother machine?
- 59Duplex Copy (1-sided to 2-sided)
- 60I am experiencing problems sending a fax.
- 61I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 62How do I factory reset the print server?
- 63Can I buy any MICR toner?
- 64I am unable to print from a client PC to a printer on a print server. (Linux)
- 65When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 66I cannot save a file downloaded from the Brother support website (For Windows)
- 67Delete print jobs from the print queue.
- 68Download a file from the "Downloads" section and save it to Windows 8 computer.
- 69Install the built-in drivers (For Windows 8 and Windows 10)
- 70I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 71Open the "Scanners and Cameras" and Properties.
- 72The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 73I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 74Can I print from and scan to iPhone, iPod touch and iPad?
- 75Remotely access my Brother machine to forward my faxes to another machine.
- 76How do I make my copied images lighter or darker?
- 77Why doesn't the image print on my Transmission Verification Report?
- 78Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 79I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 80All the covers on the Brother machine are securely closed, however the message "Cover is Open" is displayed on the LCD. How do I clear this message?
- 81I'm using Windows XP. I cannot scan with the USB cable.
- 82How do I clear paper jams inside the drum unit and toner cartridge assembly?
- 83How do I forward a fax to another fax machine when my machine has a mechanical problem?
- 84When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
- 85Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 86What is a "Generic PCL Driver"?
- 87How do I clear paper jams at the back of the machine?
- 88What kind of memory can I use?
- 89Wrinkles or creases
- 90What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 91Can I print from DOS applications?
- 92When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 93Clear vertical lines or streaks that appear in the copies I made
- 94The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 95I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 96Command List of brscan. (Linux)
- 97To install the printer driver easily using a tool. (Linux)
- 98Firewall port requirements of the Scan Key Tool (Linux)
- 99Pre-Required Procedures (Linux)
- 100Use the Network Connection Repair Tool (Windows)