FAQs & Troubleshooting
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288 Results
- 51Can I transfer faxes in the MFC's memory to the PC?
- 52"Paper Jam Rear" error appears on the LCD. What should I do?
- 53When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
- 54What is Distinctive Ring and how do I program it?
- 55Can I confirm that the FAX was sent correctly?
- 56Check the IP addresses of your PC and the Brother machine
- 57How do I load legal size paper in the paper tray?
- 58I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 59My Brother machine misfeeds paper.
- 60How do I clean white or black spots on printed documents?
- 61What format are the attachments when a document is scanned to an e-mail address and is a special viewer needed?
- 62The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 63The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 64Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 65The paper is skewed when it's printed.
- 66I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 67What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 68Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 69I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
- 70Which E-mail packages are compatible with ControlCenter3?
- 71When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 72Scan a document in Mac OS X 10.7.
- 73What are the recommended specifications for the paper I should use on my product?
- 74When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
- 75When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 76How can I clear the "Scanner Locked" error message?
- 77The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 78My FAX/MFC will not Dial. Why?
- 79I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 80When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 81What is the BRAdmin Professional software used for?
- 82I'm using Macintosh. What is the PreScan option used for?
- 83How do I know the current network configuration?
- 84Configure the Scan to Email Feature (Linux)
- 85I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 86Large characters are printed incorrectly. (Linux)
- 87I can print but cannot scan via network. (For Windows)
- 88How do I program the date and time?
- 89When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 90I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 91I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 92Scan using XSane or GIMP (Linux)
- 93I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 94When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 95I cannot scan when using SELinux (Security-Enhanced Linux)
- 96I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 97Delete a network scanner entry. (Linux)
- 98Uninstall the scanner driver. (Linux)
- 99Configure scan settings without administrator privileges (Linux)
- 100Firewall port requirements of the Scan Key Tool (Linux)