FAQs & Troubleshooting
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291 Results
- 51I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 52I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 53I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 54Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 55When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 56I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 57Set up your Brother machine on a wireless network.
- 58Windows 10 Support Information
- 59Open the Status Monitor
- 60Download a file from the "Downloads" section and save it to Windows 8 computer.
- 61The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 62The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 63I cannot make borderless prints.
- 64How to identify your Operating System (OS).
- 65Set up an outgoing message for Fax/Tel Mode.
- 66What is the Network Shared printing?
- 67Locate files scanned with ControlCenter3 (For Windows)
- 68Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 69Send a fax
- 70The edge of glossy paper is smudged.
- 71When I scan a document using ControlCenter, the scanned file size is too big.
- 72Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 73Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 74Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 75Can I set my Brother machine to forward the faxes I receive to another location?
- 76The ink cartridges run out very quickly. Is there any reason for that?
- 77Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 78Can I print using only the black ink cartridge when the Color cartridges have run out?
- 79When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 80Why is it necessary for my machine to go through regular cleaning cycles?
- 81I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 82Scan a document from a Windows Vista application
- 83"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
- 84When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 85How do I know which receive mode to select?
- 86Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 87What is Distinctive Ring and how do I program it?
- 88What does "COMM.ERROR" on the LCD display mean?
- 89What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 90What is the BRAdmin Professional software used for?
- 91My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 92I'm unable to access the memory (media) card in the media slot. What can I do?
- 93I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 94Configure the Scan to Email Feature (Linux)
- 95I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 96When I print images, the quality is not good (Linux)
- 97Paper size settings are unavailable when I print from OpenOffice (Linux)
- 98The downloaded driver's name is different from my machine's name. (Linux)
- 99I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 100The driver installation finished successfully but I cannot print. (Linux)