FAQs & Troubleshooting
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283 Results
- 51How do I clear the message "PAPER JAM" or "PRINTER JAM" from the display?
- 52How do I replace the Ink Cartridge?
- 53Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 54I can not install/uninstall the driver when a CompactFlash®, Memory Stick®, Memory Stick Pro™, xD-Picture Card™, SecureDigital™ card, MultiMediaCard™ is installed into the media slot. What can I do?
- 55What is the BRAdmin Professional software used for?
- 56My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 57Can I still receive faxes or calls when the machine is switched off?
- 58Configure and use PC-FAX (CUPS) (Linux)
- 59What is the Network Shared printing?
- 60When I scan a document using ControlCenter, the scanned file size is too big.
- 61I updated the Web BRAdmin and cannot enable the logging function.
- 62I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 63My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 64I cannot install Brother drivers on Debian 10 or later (Linux)
- 65What driver package format is supported by my Linux distribution?
- 66I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 67Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 68I cannot scan when using SELinux (Security-Enhanced Linux)
- 69I want to print using CUPS while keeping SELinux enabled. (Linux)
- 70The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 71How to identify your Operating System (OS).
- 72The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 73Can I print from or scan to Android™ Smartphone?
- 74The edge of glossy paper is smudged.
- 75Can I print from and scan to iPhone, iPod touch and iPad?
- 76How many times will my Brother machine automatically redial a busy number?
- 77Why doesn't my Brother machine have a dial tone?
- 78How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 79I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 80When I print photos, the color quality is not good.
- 81Can I print using only the black ink cartridge when the Color cartridges have run out?
- 82When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 83I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
- 84I am using Voice Over Internet Protocol (VoIP) and I'm having problems sending faxes.
- 85I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 86When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 87What is Distinctive Ring and how do I program it?
- 88Is there any way to reduce Ink consumption?
- 89Why doesn't the machine answer when receiving a call?
- 90When receiving a a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards?
- 91The LCD displays an error code (number). What does it mean?
- 92What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 93When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 94I'm using Macintosh. What is the PreScan option used for?
- 95How do I know the current network configuration?
- 96I cannot install the driver when using the Driver Install Tool. (Linux)
- 97When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 98Important points for specifying the scan area (Linux)
- 99I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 100Verify if the Brother machine has a dial tone