FAQs & Troubleshooting
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143 Results
- 51How do I program the date and time?
- 52I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 53How can I improve poor print quality?
- 54How can I re-install the drivers?
- 55Why doesn't the machine answer when receiving a call?
- 56I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 57I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 58I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 59When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 60When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine, part of the image is black. What can I do?
- 61Black Ink is still wet after printing on Glossy Paper (For PC Printing).
- 62How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 63Can I print from and scan to iPhone, iPod touch and iPad?
- 64My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 65Is my Brother machine compatible with third party print servers?
- 66Verify if the Brother machine has a dial tone
- 67When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 68Scan a document using "Scanner and Camera Wizard" in Windows XP
- 69Why does my computer become unresponsive when using the USB interface to connect the Brother machine?
- 70The keys on the control panel do not respond.
- 71I am using Windows XP. I downloaded the WHQL certified driver for Parallel from the Web. How do I install it?
- 72How do I store received faxes in memory?
- 73Uninstall the drivers. (Mac OS X 10.5)
- 74How do I clean the Scanner to improve the copy or fax quality?
- 75I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 76I'm using Windows 2000/ XP. I get a mirrored print effect from some applications. What can I do?
- 77When I connect two Brother products to one PC which is using a USB and parallel cable, I can't scan via the parallel cable. Why?
- 78Windows 10 Support Information
- 79I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 - 10.8)
- 80I can receive a fax, but cannot receive a telephone call.
- 81Why doesn't my Brother machine have a dial tone?
- 82Can I print using only the black ink cartridge when the Color cartridges have run out?
- 83Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 84How do I clear a Machine Error 41, ME41 from the display?
- 85Scan an image and insert it in a Windows XP application
- 86Clear the paper jam or printer jam.
- 87How can I clear the "INK EMPTY" message?
- 88Can I print a report that will show a listing of faxes I sent and received?
- 89The white horizontal stripes appears on the printed image from the PaperPort® software What can I do?
- 90The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
- 91I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 92When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 93Why are my sent faxes always received with a black vertical line down the page?
- 94When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 95How do I clear the "Awaiting Redial" message?
- 96When trying to print from Mac OS® X the print queue is stopped.
- 97I'm using Windows® XP. I can't uninstall PaperPort® 8.0 and I get an error message "Fatal error during installation" . What can I do?
- 98Where is the full User's Guide? I can't find enough information in the paper manual.
- 99I'm using Windows 95/ 98/ 98SE/ Me/ 2000/ XP. How can I uninstall the drivers?
- 100Vertical streaks appear in my copies.