FAQs & Troubleshooting
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283 Results
- 51What is Distinctive Ring and how do I program it?
- 52Can I confirm that the FAX was sent correctly?
- 53Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 54The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 55When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 56What is the BRAdmin Professional software used for?
- 57I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 58I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 59I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 60The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 61When I scan a document using ControlCenter, the scanned file size is too big.
- 62I cannot use the "Modules Update" button on Web BRAdmin.
- 63Scan a document in Mac OS X 10.6.
- 64Cannot print after a Windows 10 update (June 2020)
- 65The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 66I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 67Large characters are printed incorrectly. (Linux)
- 68The driver installation finished successfully but I cannot print. (Linux)
- 69I cannot scan when using SELinux (Security-Enhanced Linux)
- 70I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 71I installed scan-key-tool, but it does not work. (Linux)
- 72ControlCenter3 displays a blank screen at startup (Windows)
- 73Install the built-in drivers (For Windows 8 and Windows 10)
- 74The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 75How to identify your Operating System (OS).
- 76I can print but cannot scan via network. (For Windows)
- 77I cannot scan via USB. (Mac OS X)
- 78How do I receive faxes when the Brother machine is in Manual Mode?
- 79Can I set my Brother machine to forward the faxes I receive to another location?
- 80I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 81I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 82Scan a document in Mac OS X 10.7.
- 83Why does the message "Media Error" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 84When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 85How do I clear the message "PAPER JAM" from the display?
- 86Improve poor print quality.
- 87Why doesn't the machine answer when receiving a call?
- 88I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 89Can I still receive faxes or calls when the machine is switched off?
- 90How do I load paper?
- 91Scan using XSane or GIMP (Linux)
- 92When I print images, the quality is not good (Linux)
- 93Paper size settings are unavailable when I print from OpenOffice (Linux)
- 94Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 95When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 96When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 97Delete a network scanner entry. (Linux)
- 98Uninstall Scan-key-tool. (Linux)
- 99Configure scan settings without administrator privileges (Linux)
- 100Send a fax using PC-FAX with LPD/LPRng (Linux)