FAQs & Troubleshooting
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281 Results
- 51Can third party ink be used to refill the ink cartridges?
- 52I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 53I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 54When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
- 55How do I program the date and time?
- 56I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 57I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 58How do I factory reset the print server?
- 59How do I print on an envelope?
- 60Can I still receive faxes or calls when the machine is switched off?
- 61I'm using Macintosh. What is the PreScan option used for?
- 62Why can't I print when an ink cartridge is empty?
- 63Uninstall the scanner driver. (Linux)
- 64I cannot print from my computer via USB.
- 65Uninstall the drivers. (Mac OS X 10.5)
- 66The driver installation finished successfully but I cannot print. (Linux)
- 67When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 68Pre-Required Procedures (Linux)
- 69Check the firmware version.
- 70The edge of glossy paper is smudged.
- 71Send a fax without scanning the documents into memory.
- 72I cannot print from my computer via network. (For Windows)
- 73I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 74I can print but cannot scan via network. (For Windows)
- 75"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 76I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 77I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 78Scan multiple pages into one file instead of each scan being saved as a separate file.
- 79Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 80I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 81I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 82Can I use voice mail on the same line as my Brother machine?
- 83I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
- 84Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP)
- 85Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 86Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 87I am having issues with the paper feed. What can I do?
- 88When I print, the pages are smudged with ink. What should I do?
- 89I can not install/uninstall the driver when a CompactFlash®, SmartMedia®, Memory Stick®, xD-Picture Card™, Secure Digital™ card is installed into the media slot. What can I do?
- 90I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 91When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 92What is Multi-Function Link Pro Suite?
- 93I cannot receive a color fax. Why?
- 94My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 95I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 96I'm unable to access the memory (media) card in the media slot. What can I do?
- 97I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 98Print command (LPR) (Linux)
- 99I installed scan-key-tool, but it does not work. (Linux)
- 100All print jobs are aborted and nothing is printed. (Linux)