FAQs & Troubleshooting
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257 Results
- 51When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
- 52Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing).
- 53I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 54My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 55I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 56I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 57The driver installation finished successfully but I cannot print. (Linux)
- 58Print command (LPR) (Linux)
- 59I cannot scan when using SELinux (Security-Enhanced Linux)
- 60Uninstall printer drivers (Linux)
- 61Download a file from the "Downloads" section and save it to Windows 8 computer.
- 62When printing documents the characters appear ghosted, blurry, or doubled.
- 63Can I use AirPrint with my Brother machine?
- 64The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 65Stop my Brother machine from automatically redialing a number.
- 66Delete numbers stored in my Brother machine's Caller ID History.
- 67I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 68Is my Brother machine compatible with third party print servers?
- 69Why doesn't my Brother machine have a dial tone?
- 70Scan multiple pages into one file instead of each scan being saved as a separate file.
- 71Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 72I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 73How do I make copies using my Brother machine?
- 74Can I change the time displayed on my Brother machine's LCD from 24-hour (military) format to 12-hour format?
- 75When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 76The print speed is very slow when I use XML Paper Specification Printer Driver.
- 77Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 78Create or view a XML Paper Specification document
- 79Print using only the black ink cartridge when the Color cartridges have run out.
- 80When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 81I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 82Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 83Where is the USB port on the machine?
- 84How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 85Is there any way to reduce Ink consumption when printing from my computer?
- 86Can I confirm that the FAX was sent correctly?
- 87I can not install/uninstall the driver when a memory card or USB Flash memory drive is installed into the media slot. What can I do?
- 88I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 89When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 90I cannot install the driver when using the Driver Install Tool. (Linux)
- 91Cannot print after a Windows 10 update (June 2020)
- 92I installed scan-key-tool, but it does not work. (Linux)
- 93Delete a network scanner entry. (Linux)
- 94Uninstall Scan-key-tool. (Linux)
- 95I want to print using CUPS while keeping SELinux enabled. (Linux)
- 96Install BookScan & Whiteboard Suite onto Windows 10.
- 97Install FaceFilter Studio onto Windows 10.
- 98When I scan a document using ControlCenter, the scanned file size is too big.
- 99I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?
- 100I'm having trouble reading the information on my Brother machine's LCD. How can I adjust the LCD's contrast and brightness?