FAQs & Troubleshooting
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245 Results
- 51I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
- 52When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 53I'm using Macintosh. What is the PreScan option used for?
- 54Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 55How do I load paper?
- 56I cannot install Brother drivers on Debian 10 or later (Linux)
- 57What driver package format is supported by my Linux distribution?
- 58The downloaded driver's name is different from my machine's name. (Linux)
- 59I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 60When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 61I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 62Send a fax using PC-FAX with LPD/LPRng (Linux)
- 63Pre-Required Procedures (Linux)
- 64Check the firmware version.
- 65How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 66Can I print from or scan to Android™ Smartphone?
- 67How do I know which side up my photo paper should be in the tray?
- 68Verify if the Brother machine has a dial tone
- 69How do I receive faxes when the Brother machine is in Manual Mode?
- 70How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 71I am using Voice Over Internet Protocol (VoIP) and I'm having problems sending faxes.
- 72When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. (USB interface, cable)
- 73Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 74In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 75Scan an image and insert it in a Windows XP application
- 76Scan a document from a Windows Vista application
- 77Scan a document from a Windows XP application
- 78When I print, the pages are smudged with ink. What should I do?
- 79I am experiencing problems sending a fax.
- 80How do I replace the Ink Cartridge?
- 81What is the "Station ID" and how do I set it?
- 82I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC. Why?
- 83How do I print envelopes?
- 84Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing). What can I do?
- 85I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 86I cannot install the driver when using the Driver Install Tool. (Linux)
- 87Configure and use PC-FAX (CUPS) (Linux)
- 88Configure the Scan to Email Feature (Linux)
- 89Scan using XSane or GIMP (Linux)
- 90Paper size settings are unavailable when I print from OpenOffice (Linux)
- 91My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 92I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 93When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 94Important points for specifying the scan area (Linux)
- 95Uninstall Scan-key-tool. (Linux)
- 96Configure scan settings without administrator privileges (Linux)
- 97I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 98I am unable to print from a client PC to a printer on a print server. (Linux)
- 99To install the printer driver easily using a tool. (Linux)
- 100Uninstall printer drivers (Linux)