FAQs & Troubleshooting
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209 Results
- 51Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 52Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 53Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 54I still receive the error message "Paper Jam" after I removed the jammed paper.
- 55I cannot make borderless prints.
- 56How to identify your Operating System (OS).
- 57What is Brother Web Connect (Web icon)?
- 58Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 59Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 60Discover the MAC address of the Brother network card
- 61Cannot Detect
- 62My machine does regular cleaning cycles in the night. How can I correct this?
- 63Print both sides of paper or a booklet automatically
- 64Clean the Paper Pick-up Rollers
- 65What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 66One or more of my colors are not printing (blank).
- 67Print as a Booklet Automatically (Windows®)
- 68Reset the Network Settings to Factory Default
- 69I cannot install the driver when using the Driver Install Tool. (Linux)
- 70I cannot connect my machine to a Windows 11 computer via USB.
- 71How do I print since Google Cloud Print is discontinued?
- 72The downloaded driver's name is different from my machine's name. (Linux)
- 73The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 74The driver installation finished successfully but I cannot print. (Linux)
- 75I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 76I get a TS error when trying to print on a wireless network.
- 77Set up your Brother machine on a wireless network.
- 78Configure Public Mode for Secure Function Lock 3.0
- 79Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.
- 80Export the Self-signed Certificate
- 81Export a CA Certificate
- 82Set the Time Zone
- 83Printing/ Scanning with the Cloud
- 84Setting up the Web icon (Brother Web Connect) function.
- 85Important points you need to confirm before configuring your Brother machine for a wireless network.
- 86After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 87The edge of glossy paper is smudged.
- 88Printer Locked
- 89When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colors do not match the colors in the original photo. What should I do?
- 90Clean the Print Head from Your Brother Machine
- 91I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
- 92Clean the Paper Feed Rollers
- 93My Brother machine feeds multiple sheets of paper at a time.
- 94Why is it necessary for my machine to go through regular cleaning cycles?
- 95Glossy Paper does not feed correctly.
- 96When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 97Where can I find my Brother machine's serial number?
- 98I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 99Uninstall the Brother Software and Drivers (Windows)
- 100What is the default password for my Brother machine?