FAQs & Troubleshooting
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215 Results
- 51I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 52Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 53What is the difference between the toner cartridge and the drum unit?
- 54How to identify your Operating System (OS).
- 55Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 56I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 57Secure Print (Macintosh)
- 58Secure Print (Windows®)
- 59Paper is Jammed in the 2-sided Tray
- 60Disable the APIPA protocol.
- 61The driver installation finished successfully but I cannot print. (Linux)
- 62Import a CA Certificate
- 63I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 64I want to print using CUPS while keeping SELinux enabled. (Linux)
- 65Update the Driver or Firmware for your Brother machine
- 66I cannot print on a wireless (Wi-Fi) network (Windows)
- 67I cannot print using my Brother machine on a wireless network (Mac)
- 68I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 69After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 70How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 71Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper and Recycled Paper Using the Paper Tray
- 72Configure the Store Print Log to Network Settings Using Web Based Management
- 73Manage Multiple Certificates
- 74Access Web Based Management
- 75Reset the Drum Counter
- 76I cannot save a file downloaded from the Brother support website (For Windows)
- 77The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 78Enable the Brother machine's network interface.
- 79Unpack your Brother machine
- 80Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 81Delete print jobs from the print queue.
- 82Printing/ Scanning with a mobile device
- 83Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 84Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 85Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 86Toner Low or Prepare New Toner Cartridge
- 87Size mismatch
- 88Drum !
- 89Drum End Soon
- 90Curled or wavy
- 91Reset the Network Settings to the Factory Settings
- 92Image skewed
- 93All black
- 94How do I print since Google Cloud Print is discontinued?
- 95Where can I download Brother iPrint&Scan application for Mac?
- 96The downloaded driver's name is different from my machine's name. (Linux)
- 97A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 98Restrict the functions available on your Brother machine and the number of prints.
- 99Check the Remaining Life of Parts
- 100I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.