FAQs & Troubleshooting
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214 Results
- 51SIZE ERROR DX
- 52I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 53What can happen if the wrong paper is used in your machine.
- 54When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 55What is the BRAdmin Professional software used for?
- 56Turn the Toner Save Mode on or off.
- 57Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 58My Brother machine cannot be used after the access point/router is replaced or the settings are changed
- 59Install the built-in drivers (For Windows 8 and Windows 10)
- 60The message to install the Java runtime appeared and I couldn't configure the wireless setting of my Brother machine using Wireless Device Setup Wizard. (For Mac OS X 10.7 or greater)
- 61The downloaded driver's name is different from my machine's name. (Linux)
- 62I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 63I cannot save a file downloaded from the Brother support website (For Windows)
- 64The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up my Brother machine with a network connection (OS X v.10.10.x).
- 65Possible solutions for print quality issues
- 66Use the Network Connection Repair Tool (Windows)
- 67Protect your Brother machine against unauthorised access over the network
- 68I cannot find some option in the Printing preferences. (For Windows)
- 69Use the Universal Printer Driver for PCL
- 70Verify the Brother machine connected to the Wired Network (For Windows)
- 71Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 72Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 73Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 74Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 75Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 76I cannot connect my machine to the wireless network (For Windows)
- 77Print the WLAN report
- 78Can I print from or scan to Android™ Smartphone?
- 79FUSER ERROR
- 80TONER ENDED
- 81NO TONER
- 82Clean the paper pick-up roller.
- 83What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 84I cannot print over a network using the XML Paper Specification Printer Driver.
- 85Curled
- 86What is a "Generic PCL Driver"?
- 87Uninstall the drivers. (Mac OS X 10.5)
- 88JAM REAR
- 89Curl or wavy
- 90Wrinkles or creases
- 91Print on labels and envelopes from the manual feed slot.
- 92Clear paper jams.
- 93Where do I find manuals for my Brother machine?
- 94Check the firmware version.
- 95"Offline" appears on the Status Monitor.
- 96A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 97Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.4
- 98I cannot view documents on the bundled CD-ROM or the Brother web site from my Macintosh 10.4 system.
- 99What is Ad-hoc mode?
- 100When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.