FAQs & Troubleshooting
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171 Results
- 51Paper size settings are unavailable when I print from OpenOffice (Linux)
- 52My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 53Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 54Large characters are printed incorrectly. (Linux)
- 55I am unable to print from a client PC to a printer on a print server. (Linux)
- 56Open the Control Panel (For Windows)
- 57Install the built-in drivers (For Windows 8 and Windows 10)
- 58When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 59The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 60When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 61Why are the alarm and data lights blinking?
- 62The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 63When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 64White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 65Replace the drum unit.
- 66I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 67I'm using Windows 2000/ XP. I get a mirrored print effect from some applications. What can I do?
- 68Output sheets are completely black.
- 69I cannot install Brother drivers on Debian 10 or later (Linux)
- 70Cannot print after a Windows 10 update (June 2020)
- 71The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 72I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 73All print jobs are aborted and nothing is printed. (Linux)
- 74To install the printer driver easily using a tool. (Linux)
- 75Windows 10 Support Information
- 76Download a file from the "Downloads" section and save it to Windows 8 computer.
- 77Can I print from or scan to Android™ Smartphone?
- 78I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 79I cannot print from my computer via network. (For Windows)
- 80Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 81In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 82I updated the Web BRAdmin and cannot enable the logging function.
- 83How can I use the BRAdmin Professional Software to View and change printer information?
- 84What is an 'In-Box'(built-in) Driver' and 'Native Brother Printer Driver'?
- 85How do I upgrade the firmware of my Brother print server?
- 86How can I install the necessary driver on a Windows®2000 system using the USB interface?
- 87How can I use the "N in 1" Printing and "Poster" Printing capabilities?
- 88My Brother machine misfeeds paper.
- 89I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 90Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 91Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 92Why does the Drum LED light?
- 93What is a "Generic PCL Driver"?
- 94Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 95Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 96I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 97I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 98Printouts have wrinkles or creases.
- 99Black toner marks appear across the page.
- 100White lines appears down the page.