FAQs & Troubleshooting
Latest |
94 Results
- 5110/04/2018How to set up the cap frame. [Video instructions]
- 5210/04/2018How to set up the cap frame driver. [Video instructions]
- 5331/07/2017Maintenance (Clean the hook)
- 5431/07/2017"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 5531/07/2017"Trimming sensor error." message appears on the LCD. What does it mean?
- 5631/07/2017"This USB media cannot be used." message appears on the LCD. What does it mean?
- 5731/07/2017"This file exceeds the data capacity and cannot be used. Use a suitable size file." message appears on the LCD. What does it mean?
- 5831/07/2017"This embroidery card cannot be used. Unusable cards include, cards licensed for sale in other countries, no embroidery pattern, etc." message appears on the LCD. What does it mean?
- 5931/07/2017"There is a pattern included that cannot be saved to USB media/computer. Save the pattern in the machine's memory." message appears on the LCD. What does it mean?
- 6031/07/2017"The USB media is write-protected so the data cannot be deleted. Cancel the write-protection before trying to delete the data." message appears on the LCD. What does it mean?
- 6131/07/2017"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 6231/07/2017"The pattern is too large for the extra large embroidery frame." message appears on the LCD. What does it mean?
- 6331/07/2017"Retrieving the pattern. Wait a moment." message appears on the LCD. What does it mean?
- 6431/07/2017"Please make sure the PC is connected to the machine via the USB cable to run the Link application." message appears on the LCD. What does it mean?
- 6531/07/2017"Change to a larger embroidery frame." message appears on the LCD. What does it mean?
- 6631/07/2017"A malfunction occurred. Turn the machine off, then on again." message appears on the LCD. What does it mean?
- 6709/05/2017How do I thread the machine? (Threading the upper thread)
- 6816/02/2017When I create an embroidery pattern design on PE-DESIGN(PE-DESIGN, PE-DESIGN Lite, or PED-Basic), what Design Page Size is my sewing machine?
- 6929/07/2016Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 7029/07/2016Maintenance (Cleaning the bobbin case) [ Video ]
- 7129/07/2016How do I install the bobbin wound with thread?
- 7229/07/2016Maintenance (Cleaning the thread paths of the upper threads)
- 7329/07/2016Maintenance (Cleaning the bobbin case)
- 7429/07/2016"OK to delete the selected picture?" message appears on the LCD. What does it mean?
- 7529/07/2016"The USB media was changed. Do not change the USB media while it is being read." message appears on the LCD. What does it mean?
- 7629/07/2016"OK to separate the combined border pattern?" message appears on the LCD. What does it mean?
- 7729/07/2016"Data volume is too large for this pattern." message appears on the LCD. What does it mean?
- 7829/07/2016"Not enough space. Delete some patterns or use a different USB media." message appears on the LCD. What does it mean?
- 7929/07/2016When thread got tangled
- 8029/07/2016Stabilizers (Backing)
- 8129/07/2016"Transmitting by USB" message appears on the LCD. What does it mean?
- 8229/07/2016"USB media error" message appears on the LCD. What does it mean?
- 8329/07/2016There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 8411/03/2016Maintenance (Oiling the machine) [ Video ]
- 8511/03/2016Maintenance (Cleaning around the needle plate) [ Video ]
- 8611/03/2016Maintenance (Clean the hook) [ Video ]
- 8719/10/2015Maintenance (Oiling the machine)
- 8816/10/2015Embroidery
- 8916/10/2015Hooping the Fabric
- 9010/08/2015Fabric/stabilizer compatibility chart
- 9103/10/2012How do I change the volume of operation sounds or alarm sounds?
- 9226/03/2012Maintenance (Cleaning around the needle plate)
- 9304/03/2009How do I create a space between characters?
- 9404/03/2009Fabric and Thread