FAQs & Troubleshooting
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120 Results
- 51Why doesn't my Brother machine have a dial tone?
- 52Verify if the Brother machine has a dial tone
- 53I am using Windows XP. I downloaded the WHQL certified driver for Parallel from the Web. How do I install it?
- 54How do I program the date and time?
- 55When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 56How do I clear the "Awaiting Redial" error?
- 57I'm using Windows 95/ 98/ 98SE/ Me/ 2000/ XP. How can I uninstall the drivers?
- 58Vertical streaks appear in my copies.
- 59I cannot install the driver when using the Driver Install Tool. (Linux)
- 60The downloaded driver's name is different from my machine's name. (Linux)
- 61I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 62When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 63I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 64All print jobs are aborted and nothing is printed. (Linux)
- 65I want to print using CUPS while keeping SELinux enabled. (Linux)
- 66Uninstall printer drivers (Linux)
- 67Open the Control Panel (For Windows)
- 68Install the built-in drivers (For Windows 8 and Windows 10)
- 69A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 70The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 71Can I print from or scan to Android™ Smartphone?
- 72Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 73I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?
- 74Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 75Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 76What is Distinctive Ring and how do I program it?
- 77I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 78I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 79What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 80When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 81Why are my sent faxes always received with a black vertical line down the page?
- 82How can I clear the "PLS OPEN COVER" error message on LCD?
- 83Can I use non-Brother or third party supplies with the Brother machine?
- 84I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 85Where is the full User's Guide? I can't find enough information in the paper manual.
- 86Replace the toner cartridge.
- 87My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 88Large characters are printed incorrectly. (Linux)
- 89The driver installation finished successfully but I cannot print. (Linux)
- 90Print command (LPR) (Linux)
- 91I am unable to print from a client PC to a printer on a print server. (Linux)
- 92Windows 10 Support Information
- 93I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 94I can receive a fax, but cannot receive a telephone call.
- 95Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 96The keys on the control panel do not respond.
- 97Why does the LCD of my machine display "CHANGE DRUM SOON"?
- 98I am experiencing problems sending a fax, what can I do?
- 99Where can I find the serial number for my unit?
- 100How do I clean the Scanner to improve the copy or fax quality?