FAQs & Troubleshooting
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236 Results
- 51Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 52Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 53Ink Box Full / InkBox Full
- 54I cannot print from my computer via USB.
- 55Can third party ink be used to refill the ink tanks?
- 56Reset Your Brother Machine
- 57Improve poor print quality.
- 58Print the Network Configuration Report
- 59What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 60I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 61Change the Print Setting Options When Having Printing Problems
- 62Printing/ Scanning with a mobile device
- 63Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 64Reduce Printing Noise
- 65High Temperature
- 66My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 67Clean the Paper Pick-up Rollers
- 68When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 69Where is the USB/Ethernet port on the machine?
- 70I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
- 71I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 72Cannot print after a Windows 10 update (June 2020)
- 73(Video) Update the Driver or Firmware for your Brother machine
- 74Load Documents in the Automatic Document Feeder (ADF)
- 75The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 76My Brother machine could not be found over the network when I installed drivers on my computer.
- 77What is AirPrint?
- 78Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 79Cover is Open
- 80Manual Feed
- 81Print as a Poster (Windows®)
- 82What is the default password for my Brother machine?
- 83Check the remaining ink or toner level (Linux)
- 84How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 85I cannot save a file downloaded from the Brother support website (For Windows)
- 86Sleep
- 87Download a file from the "Downloads" section and save it to Windows 8 computer.
- 88How to identify your Operating System (OS).
- 89No Paper / No Paper Fed
- 90What is the recommended paper?
- 91I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 92I cannot find some options in the Print dialog box (macOS 11 or later)
- 93I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 94Wireless setup is requesting a WPS PIN to complete the setup
- 95I cannot print on a wireless (Wi-Fi) network (Windows)
- 96When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 97Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 98Scan from the Brother iPrint&Scan application using Windows Phone.
- 99Combine multiple scanned documents into a single file with PaperPort™
- 100Tray not detected / Paper Tray not detected / Paper Tray #1 not detected