FAQs & Troubleshooting
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145 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51Cooling Down
- 52Vertical colored streaks or bands appear on the page
- 53I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 54Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 55I installed scan-key-tool, but it does not work. (Linux)
- 56When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 57I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 58I get a TS error when trying to print on a wireless network.
- 59Set up your Brother machine on a wireless network (Windows/macOS)
- 60Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 61The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 62Reset the Drum Counter
- 63Printed pages are compressed, horizontal stripes appear, or characters in the top, bottom, left and right margins are cut off.
- 64The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 65Discover the MAC address of the Brother network card
- 66Adjust color settings by using the custom setting in the printer driver (Windows only)
- 67Colored spots at 75 mm (3.0 in.) intervals or at 29 mm (1.1 in.) intervals
- 68I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 69I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 70I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 71Configure the Scan to Email Feature (Linux)
- 72Change the brscan5 scan settings using XSane (Linux)
- 73Check the remaining ink or toner level (Linux)
- 74Where can I download Brother iPrint&Scan application for Mac?
- 75My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 76The downloaded driver's name is different from my machine's name. (Linux)
- 77Large characters are printed incorrectly. (Linux)
- 78Command List of brscan. (Linux)
- 79Important points for specifying the scan area (Linux)
- 80Wrong Toner Cartridge
- 81Media Mismatch
- 82Cannot Scan ##
- 83Toner Error
- 84No Toner
- 85Missing thin lines in images
- 86My Brother machine has no power.
- 87Toner smears easily
- 88Check the Node Name of the Brother machine
- 89The scanning speed is slow when scanning from my machine. (Windows)
- 90What is the default password for my Brother machine?
- 91Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 92I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 93A security warning appears when accessing Web Based Management via HTTPS.
- 94Can I send a print job to multiple machine email addresses using Email Print?
- 95The driver installation finished successfully but I cannot print. (Linux)
- 96Delete a network scanner entry. (Linux)
- 97I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 98To install the printer driver easily using a tool. (Linux)
- 99Check the firmware version.
- 100Open the Control Panel (For Windows)