FAQs & Troubleshooting
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143 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51The printer status is Offline or Paused.
- 52Cannot Detect
- 53Manual Feed
- 54Toner specks
- 55Can I use non-Brother or third party supplies with the Brother machine?
- 56Configure and use the Scan Key Tool (Linux)
- 57I installed scan-key-tool, but it does not work. (Linux)
- 58How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 59Update the Driver or Firmware for your Brother machine
- 60Set up your Brother machine on a wireless network (Windows/macOS)
- 61I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 62I cannot connect my machine to a Windows 11 computer via USB.
- 63I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 64I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 65Configure the Scan to Email Feature (Linux)
- 66The downloaded driver's name is different from my machine's name. (Linux)
- 67Firewall port requirements of the Scan Key Tool (Linux)
- 68How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 69"Offline" appears on the Status Monitor. (Windows)
- 70Delete print jobs from the print queue.
- 71What is the difference between the toner cartridge and the drum unit?
- 72Important points you need to confirm before configuring your Brother machine for a wireless network.
- 73Cannot Scan ##
- 74Drum !
- 75Out of Memory
- 76Black lines down the page
- 77I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 78Change the brscan5 scan settings using XSane (Linux)
- 79The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 80Large characters are printed incorrectly. (Linux)
- 81The driver installation finished successfully but I cannot print. (Linux)
- 82When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 83I am unable to print from a client PC to a printer on a print server. (Linux)
- 84Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 85I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 86Supported models of Universal Printer Driver for PCL
- 87Poor fixing
- 88Uninstall the Brother Software and Drivers (Windows)
- 89I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 90When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 91Add your Brother machine with AirPrint (macOS)
- 92I cannot print full-page photos or images using Email Print.
- 93The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 94Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 95Command List of brscan. (Linux)
- 96Important points for specifying the scan area (Linux)
- 97To install the printer driver easily using a tool. (Linux)
- 98Media Type Mismatch or Media Mismatch
- 99Open the Control Panel (For Windows)
- 100What is Toner Continue Mode?