FAQs & Troubleshooting
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182 Results
- 51When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
- 52Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 53What kind of memory can I use?
- 54What does "MACHINE ERROR XX" mean?
- 55I'm using the Simple Network Configuration capabilities of Apple Mac OS X. I can print from a Macintosh, but not from a Windows PC.
- 56I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 57I'm using Macintosh. What is the PreScan option used for?
- 58Print the Network Configuration page
- 59Configure the Scan to Email Feature (Linux)
- 60Configure and use the Scan Key Tool (Linux)
- 61The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 62Large characters are printed incorrectly. (Linux)
- 63I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 64I want to print using CUPS while keeping SELinux enabled. (Linux)
- 65Firewall port requirements of the Scan Key Tool (Linux)
- 66Open the Control Panel (For Windows)
- 67I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 68I am sharing my Brother machine. I can print but cannot scan.
- 69Is my Brother machine compatible with third party print servers?
- 70I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
- 71I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 72Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 73I'm using Windows® XP Professional x64 Edition. I'm unable to scan using the Brother TWAIN Driver with a parallel connection after changing the user account using the "Switch User" option. What can I do?
- 74I'm using Windows XP. I cannot scan with the USB cable.
- 75I cannot use the "Modules Update" button on Web BRAdmin.
- 76Scan a document using "Scanner and Camera Wizard" in Windows XP
- 77Scan a document in Windows 8 and Windows 10.
- 78The keys on the control panel do not respond.
- 79The white horizontal stripes appears on the printed image from the PaperPort® software What can I do?
- 80Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 81The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 82I'm using the Simple Network Configuration capabilities of Apple® Mac OS X. The printer appears in the "Print Center", "Printer Setup Utility", "Print & Fax", "Print & Scan" or "Printers & Scanners", but I cannot print.
- 83The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
- 84The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)
- 85Can I buy any MICR toner?
- 86Replace the toner cartridge.
- 87When I share a FAX/ DCP/ MFC via a Windows® XP PC, the machine prints garbage characters. What can I do?
- 88I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 89Scan using XSane or GIMP (Linux)
- 90Cannot print after a Windows 10 update (June 2020)
- 91The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 92I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 93I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 94Paper size settings are unavailable when I print from OpenOffice (Linux)
- 95My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 96The downloaded driver's name is different from my machine's name. (Linux)
- 97I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 98Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 99The driver installation finished successfully but I cannot print. (Linux)
- 100Print command (LPR) (Linux)