FAQs & Troubleshooting
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297 Results
- 51Configure the Scan to Email Feature (Linux)
- 52Scan using XSane or GIMP (Linux)
- 53Cannot print after a Windows 10 update (June 2020)
- 54My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 55Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 56When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 57I am unable to print from a client PC to a printer on a print server. (Linux)
- 58When printing with monochrome laser printer, the print position shifts. (Linux)
- 59Delete print jobs from the print queue.
- 60The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 61I still receive the error message "Change Drum Soon" after I replace the drum unit with a new one.
- 62Why does the message "No Response/Busy" appear on my Transmission Verification Report?
- 63The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 64Scan multiple pages into one file instead of each scan being saved as a separate file.
- 65Scan to Email does not work with Outlook2003 or Outlook2007. What can I do? (For ControlCenter3 Users)
- 66I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
- 67I'm using Windows XP/XP Professional x64 Edition. When my PC comes out of Standby or hibernate mode the message "No Device" appears and the Status Monitor is grayed out. What can I do?
- 68My Brother machine has no power.
- 69I'm using Windows® XP Professional x64 Edition. I'm unable to scan using the Brother TWAIN Driver with a parallel connection after changing the user account using the "Switch User" option. What can I do?
- 70Scan a document in Windows 8 and Windows 10.
- 71How do I check if the MFC has faxes in its memory?
- 72How can I clear the "Drum Error" or the "Dust on Drum" error message on the LCD?
- 73"Paper Jam Rear" error appears on the LCD. What should I do?
- 74Printing on thick paper or transparencies.
- 75I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?
- 76Can I confirm that the FAX was sent correctly?
- 77Can I reduce the size of a received fax on this machine?
- 78Can I use non-Brother or third party supplies with the Brother machine?
- 79I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 80What can happen if the wrong paper is used in your machine.
- 81I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 82When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 83Replace the toner cartridge
- 84How do I know the current network configuration?
- 85I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 86I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 87When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 88How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 89Print command (cupswrapper) (Linux)
- 90Firewall port requirements of the Scan Key Tool (Linux)
- 91Open the "Scanners and Cameras" and Properties.
- 92Do I need a telephone line to send and receive faxes with my Brother machine?
- 93I cannot print from my computer via USB.
- 94I am sharing my Brother machine. I can print but cannot scan.
- 95Verify if the Brother machine has a dial tone
- 96I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 97Does NC-2200w work with Windows Vista?
- 98When printing multiple copies of a Microsoft® Excel file, the print speed is very slow. What can I do?
- 99When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. (USB interface, cable)
- 100Scan a document from a Windows Vista application