FAQs & Troubleshooting
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280 Results
- 51Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 52Can I confirm that the FAX was sent correctly?
- 53When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 54How do I factory reset the print server?
- 55Can I still receive faxes or calls when the machine is switched off?
- 56Why can't I print when an ink cartridge is empty?
- 57How do I know the current network configuration?
- 58I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 59I cannot install the driver when using the Driver Install Tool. (Linux)
- 60I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 61My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 62Configure and use the Scan Key Tool (Linux)
- 63The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 64Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 65When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 66Open the Control Panel (For Windows)
- 67What is the Network Shared printing?
- 68Windows 7 Support Information
- 69I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 70I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 71I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
- 72I'm using Mac OS X 10.4/10.5. How do I use the Brother Status Monitor Widget?
- 73One or more of my colors are not printing (blank). What can I do?
- 74Clear the paper jam or printer jam.
- 75I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 76I'm using the Simple Network Configuration capabilities of Apple® Mac OS X. The printer appears in the "Print Center", "Printer Setup Utility", "Print & Fax", "Print & Scan" or "Printers & Scanners", but I cannot print.
- 77I'm using Windows®. Print speed is too slow. What can I do?
- 78I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 79While writing data to the media (memory) card in the media slot, the status dialog box has not been updated. It appears to have frozen. What can I do?
- 80I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 81Cannot print after a Windows 10 update (June 2020)
- 82I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 83I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 84Paper size settings are unavailable when I print from OpenOffice (Linux)
- 85I cannot scan when using SELinux (Security-Enhanced Linux)
- 86When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 87Delete a network scanner entry. (Linux)
- 88Uninstall Scan-key-tool. (Linux)
- 89Configure scan settings without administrator privileges (Linux)
- 90I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 91I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 92Send a fax using PC-FAX with LPD/LPRng (Linux)
- 93I want to print using CUPS while keeping SELinux enabled. (Linux)
- 94ControlCenter3 displays a blank screen at startup (Windows)
- 95Windows 10 Support Information
- 96Delete print jobs from the print queue.
- 97The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 98Open the "Scanners and Cameras" and Properties.
- 99The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 100Why does the message "No Response/Busy" appear on my Transmission Verification Report?