FAQs & Troubleshooting
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172 Results
- 51Print on envelopes, labels or thick paper from the Manual feed slot
- 52Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 53Clear paper jams.
- 54I cannot print using my Brother machine on a wireless network (Mac)
- 55I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 56How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 57I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 58I cannot save a file downloaded from the Brother support website (For Windows)
- 59Delete print jobs from the print queue.
- 60Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 61What is Toner Continue Mode?
- 62TONER ENDED
- 63What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 64Drum !
- 65Drum End Soon
- 66Clean the corona wire
- 67The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 68I cannot print from my computer via USB.
- 69Clean the paper pick-up roller
- 70When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 71I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 72Faint
- 73I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 74Check the remaining ink or toner level (Linux)
- 75My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 76Wireless setup is requesting a WPS PIN to complete the setup
- 77Uninstall printer drivers (Linux)
- 78I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 79Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 80(Video) Update the Driver or Firmware for your Brother machine
- 81"Offline" appears on the Status Monitor.
- 82Open the Status Monitor
- 83I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 84Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 85Print a web page from iPrint&Scan when using an Android™ mobile device.
- 86What is AirPrint?
- 87A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 88The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 89Toner Low or Prepare New Toner Cartridge
- 90Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 91Curled or wavy
- 92White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 93Change the sleep time setting
- 94What is the recommended paper?
- 95All black
- 96I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 97I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 98Where can I download Brother iPrint&Scan application for Mac?
- 99The driver installation finished successfully but I cannot print. (Linux)
- 100I am unable to print from a client PC to a printer on a print server. (Linux)