FAQs & Troubleshooting
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135 Results
- 51The printer has power problems. What should I do?
- 52Where do I find the complete User's Guide?
- 53White spots appear in areas of dense black printing.
- 54Large characters are printed incorrectly. (Linux)
- 55Open the Control Panel (For Windows)
- 56What is the difference between the toner cartridge and the drum unit?
- 57When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 58I cannot print from my computer via USB.
- 59Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 60Windows 7 Support Information
- 61In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 62When I print a PDF file that was created from a scanned image using Adobe® Acrobat® / Acrobat® Reader® 5.0, white vertica lines appear on the print out.
- 63Why does the LCD of my machine display "CHANGE DRUM SOON"?
- 64When I print from Outlook Express, blue text is faint. Is there anyway to improve this?
- 65How can I clean the inside of the printer?
- 66I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 67Black toner marks appear across the page.
- 68White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 69I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 70Printouts are with gray background.
- 71Use the "Booklet Printing" feature.
- 72The image is ghosted.
- 73I cannot install the driver when using the Driver Install Tool. (Linux)
- 74The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 75Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 76I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 77I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 78I want to print using CUPS while keeping SELinux enabled. (Linux)
- 79The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 80I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 81I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 82I updated the Web BRAdmin and cannot enable the logging function.
- 83Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 84When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 85When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 86I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 87Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 88Uninstall the drivers. (Mac OS X 10.5)
- 89Printouts have toner specks.
- 90The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 91Can I use non-Brother or third party supplies with the Brother machine?
- 92Replace the drum unit.
- 93How do I lock the control panel settings?
- 94What is the printable area per page?
- 95What is the BRAdmin Professional software used for?
- 96What is the best printer driver to use-the PCL or BR-Script driver?
- 97How can I print envelopes?
- 98How do I clear paper jams?
- 99The printed letters are slanted, positioned incorrectly.
- 100Vertical black lines appear on the printout.