FAQs & Troubleshooting
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124 Results
- 51I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 52The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 53Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 54The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 55The Fuser cover is securely closed, however the Status LED is on in Red. what can I do?
- 56How do I print a Test page?
- 57I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 58White lines appears down the page.
- 59How do I change the length of time the machine will wait until it goes into Sleep Mode?
- 60Can I buy any MICR toner?
- 61Uninstall the printer drivers (For Windows)
- 62How do I print on thick paper, labels and envelopes from the MP tray in Windows applications?
- 63White spots appear in areas of dense black printing.
- 64Output sheets are completely black.
- 65The downloaded driver's name is different from my machine's name. (Linux)
- 66The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 67Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 68The driver installation finished successfully but I cannot print. (Linux)
- 69I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 70To install the printer driver easily using a tool. (Linux)
- 71I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 72Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 73The paper is skewed when it's printed.
- 74I cannot print from my Dos Application, the status light turns orange but nothing happens.
- 75I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 76Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 - 10.10 driver?
- 77Print a Printer Settings page.
- 78Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 79Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 80Printouts have toner specks.
- 81What kind of paper can I use?
- 82What kind of memory can I use?
- 83What are the expected yields of the consumables?
- 84Vertical black lines appear on the printout.
- 85I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 86I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 87Large characters are printed incorrectly. (Linux)
- 88All print jobs are aborted and nothing is printed. (Linux)
- 89I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 90I am unable to print from a client PC to a printer on a print server. (Linux)
- 91I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 92Uninstall printer drivers (Linux)
- 93Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 94What is the difference between the toner cartridge and the drum unit?
- 95I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 96A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 97When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 98Windows 7 Support Information
- 99There is no jammed paper in the machine, but still the Paper LED is ON or Flashing.
- 100My Brother machine makes repeated clicking noises when I try to print.