FAQs & Troubleshooting
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200 Results
- 51What kind of Control Panel Setting Menu available and what do they mean?
- 52JAM DUPLEX
- 53What is the protocol specification of the NC-4100h Type 2 print server?
- 54I cannot print from Mac OS X.
- 55JAM REAR
- 56I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 57What is a "Generic PCL Driver"?
- 58What kind of paper can I use?
- 59White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 60What can happen if the wrong paper is used in your machine.
- 61When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 62When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 63How do I install the Lower Tray Unit? (LT-500)
- 64What is the best printer driver to use-the PCL or BR-Script driver?
- 65I cannot install the driver when using the Driver Install Tool. (Linux)
- 66The driver installation finished successfully but I cannot print. (Linux)
- 67I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 68Windows 10 Support Information
- 69A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 70When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 71I cannot print from my computer via USB.
- 72I updated the Web BRAdmin and cannot enable the logging function.
- 73SIZE ERROR DX
- 74TONER EMPTY
- 75DOWNLOAD FULL
- 76When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 77Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 78How do I replace the Feed Roller (Paper Feeding kit)?
- 79Vertical black lines appear on the printout.
- 80What driver package format is supported by my Linux distribution?
- 81Cannot print after a Windows 10 update (June 2020)
- 82Print command (LPR) (Linux)
- 83I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 84Pre-Required Procedures (Linux)
- 85Can I print from or scan to Android™ Smartphone?
- 86The paper is skewed when it's printed.
- 87How do I replace PF KIT?
- 88NO DX TRAY
- 89MANUAL FEED
- 90COVER OPEN
- 91What kind of paper should I avoid?
- 92Which emulation modes does this printer have?
- 93How do I check the driver version in Windows® (PCL Printer Driver)?
- 94How can I use the reprint function?
- 95Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 96An error message "MEMORY FULL" appears on the printer LCD.
- 97JAM TRAY 2
- 98JAM TRAY 1
- 99How do I clean the inside of the printer?
- 100The BRAdmin Professional software is not able to locate the Brother machine on my network.