FAQs & Troubleshooting
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128 Results
- 51I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 52Windows 10 Support Information
- 53Install the built-in drivers (For Windows 8 and Windows 10)
- 54I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 55Can I print from and scan to iPhone, iPod touch and iPad?
- 56None of the LEDs illuminate.
- 57What kind of USB cable should I use?
- 58I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 59Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 60Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 61How can I change the IP address using the ARP and PING commands?
- 62Printouts have a curl or wave.
- 63Where do I find the complete User's Guide?
- 64The printed letters are slanted, positioned incorrectly.
- 65Vertical black lines appear on the printout.
- 66Paper size settings are unavailable when I print from OpenOffice (Linux)
- 67My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 68The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 69I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 70Print command (LPR) (Linux)
- 71I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 72All print jobs are aborted and nothing is printed. (Linux)
- 73Why are the alarm and data lights on?
- 74How can I use the BRAdmin Professional Software to View and change printer information?
- 75My Brother machine misfeeds paper.
- 76I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 77I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 78Lines appears across the page.
- 79I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 80How do I clean the corona wire of the drum unit?
- 81Replace the drum unit.
- 82I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 83The image is ghosted.
- 84Cannot print after a Windows 10 update (June 2020)
- 85Large characters are printed incorrectly. (Linux)
- 86I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 87To install the printer driver easily using a tool. (Linux)
- 88Uninstall printer drivers (Linux)
- 89Delete print jobs from the print queue.
- 90What is the difference between the toner cartridge and the drum unit?
- 91What is the Network Shared printing?
- 92Can I print from or scan to Android™ Smartphone?
- 93I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 94I cannot print from my computer via network. (For Windows)
- 95The printer status is Offline or Paused.
- 96Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 97What is an 'In-Box'(built-in) Driver' and 'Native Brother Printer Driver'?
- 98I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 99Why are all the lights blinking then the drum light blinking?
- 100When I connect the Brother machine to a USB hub, it doesn't work correctly.