FAQs & Troubleshooting
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195 Results
- 51How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 52Print command (cupswrapper) (Linux)
- 53I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 54To install the printer driver easily using a tool. (Linux)
- 55How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 56Open the Control Panel (For Windows)
- 57I cannot make borderless prints.
- 58My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 59Windows 7 Support Information
- 60When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 61I'm using Windows XP/XP Professional x64 Edition. When my PC comes out of Standby or hibernate mode the message "No Device" appears and the Status Monitor is grayed out. What can I do?
- 62When a large capacity xD-Picture Card™ is inserted into the media slot, I have noticed that the copy speed in "Best" quality mode is slower than when the media (memory) card is removed. Why?
- 63Scan a document using "Scanner and Camera Wizard" in Windows XP
- 64Scan a document in Windows 8 and Windows 10.
- 65Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 66I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 67Where do I find manuals for my Brother machine?
- 68When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine, part of the image is black. What can I do?
- 69Uninstall the drivers (Windows)
- 70How do I print envelopes?
- 71I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 72I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 73I cannot install the driver when using the Driver Install Tool. (Linux)
- 74I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 75I cannot install Brother drivers on Debian 10 or later (Linux)
- 76Scan using XSane or GIMP (Linux)
- 77I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 78I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 79Paper size settings are unavailable when I print from OpenOffice (Linux)
- 80My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 81The downloaded driver's name is different from my machine's name. (Linux)
- 82Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 83Large characters are printed incorrectly. (Linux)
- 84The driver installation finished successfully but I cannot print. (Linux)
- 85I cannot scan when using SELinux (Security-Enhanced Linux)
- 86I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 87I installed scan-key-tool, but it does not work. (Linux)
- 88When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 89When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 90Command List of brscan. (Linux)
- 91Delete a network scanner entry. (Linux)
- 92Configure scan settings without administrator privileges (Linux)
- 93I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 94I am unable to print from a client PC to a printer on a print server. (Linux)
- 95I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 96I want to print using CUPS while keeping SELinux enabled. (Linux)
- 97Uninstall printer drivers (Linux)
- 98Firewall port requirements of the Scan Key Tool (Linux)
- 99Pre-Required Procedures (Linux)
- 100Windows 10 Support Information