FAQs & Troubleshooting
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140 Results
- 51Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 52I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 53Where can I find my Brother printer's serial number?
- 54I cannot save a file downloaded from the Brother support website (For Windows)
- 55P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 56The screen ‘locks’, or the printer does not respond normally.
- 57How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 58I connected multiple printers of the same model to one computer but can only print from one of them.
- 59Can I change the text settings line by line?
- 60How do I print multiple lines and how many lines can I print?
- 61How do I eliminate the margin from the start or end of my label when printing?
- 62My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 63The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 64Printing is not possible. (P-touch Editor5.3 for Mac)
- 65I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 66I cannot install the "Full Software Package" displayed in "Drivers&Editor Tool" on macOS 10.13/ 10.12.
- 67I want to know how to use P-touch Editor. (P-touch Editor 5.1 for Mac)
- 68How to identify the printer's firmware version
- 69Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 70I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 71The fabric tape became detached after washing.
- 72Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 73How do I uninstall the printer driver?
- 74What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 75The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 76How to delete the registry information and files related to the printer driver
- 77How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 78(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 79The text cannot be printed as specified.
- 80How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 81How do I change the style to italics?
- 82How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 83The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 84When I press the print key, the power turns off.
- 85How do I type symbols?
- 86I can no longer print from my computer, even though I was able to print previously.
- 87How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 88How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 89How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 90The printed label contains blank horizontal lines.
- 91Why does my machine display "Cutter Error!" or "Cutter Malfunction!" ?
- 92I get an error message "System Error XX" / "Unable to use XX!".
- 93How to create a label containing a bar code/QR code (P-touch Editor 5.2 or later for Mac)
- 94How do I use a template? (P-touch Editor 5.1 for Mac)
- 95How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.1 for Mac)
- 96Error messages do not appear when using the USB connection of my printer.
- 97The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 98How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 99(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 100How do I print vertical text? (P-touch Editor 5.x for Windows)