FAQs & Troubleshooting
Latest |
86 Results
- 5126/08/2020How do I create an ID label using a template? (P-touch Editor 5.x for Windows)
- 5225/08/2020How do I create name badges by joining "First Name" and "Last Name" fields together?
- 5314/07/2020How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 5409/07/2020How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 5512/06/2020The tape got jammed or stuck in the printer.
- 5609/06/2020How do I stop printing immediately?
- 5703/06/2020When I try to use the database function, an application error occurs.
- 5802/06/2020I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 5929/05/2020I cannot read the display clearly (the screen is too light or dark). What can I do?
- 6028/05/2020The printed label contains blank horizontal lines.
- 6119/05/2020I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 6219/05/2020How do I print vertical text? (P-touch Editor 5.x for Windows)
- 6319/05/2020How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 6419/05/2020How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 6518/05/2020My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 6613/05/2020How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 6713/05/2020I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 6807/05/2020How to use a 9/64" (3.5 mm) wide tape
- 6923/04/2020My label is not cut automatically after printed.
- 7006/04/2020P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 7131/03/2020The fabric tape became detached after washing.
- 7227/03/2020I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 7311/12/2019Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 7420/03/2019I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 7512/03/2019When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 7618/01/2019"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 7717/01/2019The driver downloaded from the website cannot be installed.
- 7829/11/2018The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 7916/08/2018Can my printer use TZ/TZe tapes?
- 8022/12/2017The top and base layers of the laminated tape are misaligned.
- 8107/04/2015Why do stripes appear on my label?
- 8208/01/2015Even if the battery has lost all its charge, can I still use the PT-18R?
- 8306/01/2015Error messages do not appear when using the USB connection of my printer.
- 8409/08/2013I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?
- 8520/08/2012How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 8627/06/2012How do I print vertical text? (P-touch Editor 5.0 for Windows)