My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

Black lines down the page

Poor fixing

Toner specks

White lines across the page

Ghosting images

Hollow print

Envelope creases

The machine prints unexpectedly or it prints garbage.

Possible solutions for print quality issues

Curled or wavy

Wrinkles or creases

Black toner marks across the page

White lines down the page

White lines, bands or ribbing across the page

Gray background

Image skewed

All black

Lines across the page

White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.