FAQs & Troubleshooting
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89 Results
- 1Save Scanned Documents on Your Computer
- 2Your Scanner Cannot Be Detected on the Network During Installation
- 3How to identify your Operating System (OS).
- 4Document Jam
- 5What is the default password for my Brother machine?
- 6What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 7Set a Login Password for Web Based Management
- 8Download a file from the "Downloads" section and save it to Windows 8 computer.
- 9Set up a Scan to Network Profile
- 10What is Brother iPrint&Scan?
- 11Replace the Pick Up Roller
- 12Wireless setup is requesting a WPS PIN to complete the setup
- 13Set the Date and Time Using Web Based Management
- 14I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 15Reset Your Brother Machine
- 16Clean the Scanner and Rollers
- 17Scanning with a mobile device
- 18Set Up the Brother Machine Using Remote Setup (Mac)
- 19Send an Email Securely
- 20Use TX Verification Mail
- 21Enable the Brother machine's network interface.
- 22Acceptable Documents
- 23Replace the Brake Roller
- 24Your Brother Machine Cannot Scan over the Network
- 25Secure Function Lock 3.0
- 26Change the General Settings from the Control Panel
- 27Load Non-standard Size Documents
- 28Load Documents Longer than Standard Size
- 29Load Standard Size Documents
- 30Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 31The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 32I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 33Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 34Scanning and Other Problems
- 35Set Up the Brother Machine Using Remote Setup (Windows®)
- 36Reset the Usage Counters
- 37Upload Scanned Data to an SFTP Server
- 38Register an Email Address Using Remote Setup
- 39Set up your Brother machine on a wireless network.
- 40Set up a Scan to FTP Profile
- 41Open the "Scanners and Cameras" and Properties.
- 42Discover the MAC address of the Brother network card
- 43Uninstall the driver (OS X 10.10 or greater).
- 44Reset the network settings to the factory default.
- 45Command List of brscan. (Linux)
- 46Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 47Change the General Settings Using Remote Setup
- 48Scan Using Web Services from the Brother Machine (Windows® 7, Windows® 8 and Windows® 10)
- 49Set up a Scan to SFTP Profile
- 50Configure Public Mode for Secure Function Lock 3.0