FAQs & Troubleshooting
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166 Results
- 1Turn the Toner Save Mode on or off.
- 2Jam Manual Feed
- 3Registration or Registration failed.
- 4The color of your printouts is not what you expected
- 5I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 6The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 7What is AirPrint?
- 8Calibrate or Calibration Failed or Calibration.
- 9Carry out calibration to improve the color density
- 10Jam Rear
- 11Small Paper
- 12WT Box End Soon
- 13Clean the corona wire (video instructions available)
- 14Print on envelopes, labels or thick paper from the Manual feed slot
- 15Replace Belt unit
- 16Jam 2-sided
- 17Jam Inside
- 18Jam Tray 1
- 19My Brother machine prints garbage data or blank pages when printing from my Android™ mobile device using Brother iPrint&Scan.
- 20Delete print jobs from the print queue.
- 21Printing on plain paper, thin paper, recycled paper or bond paper from the Manual feed slot (video instructions available)
- 22How to identify your Operating System (OS).
- 23Short Paper
- 24Cartridge Error
- 25Belt End Soon
- 26I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 27What can happen if the wrong paper is used in your machine.
- 28Add your Brother machine with AirPrint (macOS)
- 29I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 30The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 31Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 32Adjust color settings by using the custom setting in the printer driver
- 332-sided Disabled
- 34No Toner
- 35Drums End Soon/ Drum End Soon(X)
- 36Replace WT (waste toner) Box
- 37Replace Drum
- 38What is the BRAdmin Professional software used for?
- 39Clean the paper pick-up roller
- 40Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 41Uneven density appears periodically across the page
- 42I cannot install Brother drivers on Debian 10 or later (Linux)
- 43Cannot print after a Windows 10 update (June 2020)
- 44Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 45"Offline" appears on the Status Monitor.
- 46Log Access Error
- 47Printing/ Scanning with a mobile device
- 48Can I print on transparencies e.g. for overhead projectors?
- 49Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 50What is the Network Shared printing?