FAQs & Troubleshooting
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230 Results
- 1Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 2Setup a Brother machine on a wireless (Wi-Fi) network.
- 3Replace the Belt Unit
- 4(Video) Replace the Toner Cartridge
- 5What is Brother iPrint&Scan?
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7Replace the Waste Toner Box
- 8(Video) Set up your Brother machine
- 9(Video) Unpack your Brother machine
- 10Paper is Jammed in the Back of the Machine
- 11Paper is Jammed in the Manual Feed Slot
- 12Paper is Jammed Inside the Machine
- 13Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 14What is the recommended paper?
- 15My Brother machine could not be found over the network when I installed drivers on my computer.
- 16What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 17Cover is Open
- 18Cartridge Error
- 19I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 20Print a web page from iPrint&Scan when using an Android™ mobile device.
- 21Replace PF Kit xx
- 22Paper is Jammed underneath the Paper Tray
- 23Check the remaining ink or toner level (Linux)
- 24Paper is Jammed in the Paper Tray
- 25Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 26Add your Brother machine with AirPrint (macOS)
- 27I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 28Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 29Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 30Adjust color settings by using the custom setting in the printer driver
- 31The printer status is Offline or Paused.
- 32Log Access Error
- 33The color of your printouts is not what you expected
- 34Print as a Poster (Windows)
- 35I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 36Replace the Drum Unit
- 37I cannot install Brother drivers on Debian 10 or later (Linux)
- 38What driver package format is supported by my Linux distribution?
- 39Print the Network Configuration Report
- 40Replace Fuser
- 41I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 42Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 43Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 44Drum !
- 45Curled or wavy
- 46I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 47Send an Email with User Authentication
- 48Enable the Brother machine's network interface.
- 49Send an Email Securely Using SSL/TLS
- 50Import a Certificate and Private Key