My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

Black lines down the page

Smudges on printed pages (Poor fixing)

White lines across the page

Ghost

Hollow print

Possible solutions for print quality issues

The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.

White spots or black spots at 94 mm (3.7 in.) intervals

Toner specks

Curled or wavy

Envelope creases

Wrinkles or creases

Black toner marks across the page

White lines down the page

Lines across the page

White lines, bands or ribbing across the page

Gray background

Image skewed

All black