FAQs & Troubleshooting
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354 Results
- 1Replace Drum
- 2(Video) Replace the Toner Cartridge
- 3(Video) Paper is Jammed inside the Machine
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5(Video) Load A4/Letter paper
- 6(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 7(Video) Paper is Jammed in the Back of the Machine
- 8My Brother machine could not be found over the network when I installed drivers on my computer.
- 9Setup a Brother machine on a wireless (Wi-Fi) network.
- 10(Video) Paper is Jammed in the Paper Tray
- 11Easy Scan to E-mail
- 12What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 13(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 14(Video) Manual Feed
- 15How to identify your Operating System (OS).
- 16The printer status is Offline or Paused.
- 17I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 18(Video) Paper is Jammed in the 2-sided Tray
- 19I cannot print on a wireless (Wi-Fi) network (Windows)
- 20(Video) Set up your Brother machine
- 21(Video) 2-sided Disable or 2-sided Disabled
- 22Document Jam
- 23Set Telephone Line Compatibility for Interference and VoIP Systems
- 24Enable the Brother machine's network interface.
- 25What is Brother iPrint&Scan?
- 26(Video) Enable the Brother machine's network interface.
- 27(Video) Cannot Detect
- 28Faint
- 29What is Brother Web Connect?
- 30Set up your Brother machine on a wireless network.
- 31Scan Using Secure Function Lock 3.0
- 32Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 33(Video) Unpack your Brother machine and install the toner cartridge
- 34(Video) Reset Your Brother Machine
- 35Curled or wavy
- 36(Video) Print the Network Configuration Report
- 37Image skewed
- 38Toner Low or Prepare New Toner Cartridge
- 39Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 40(Video) Reset the Network Settings to the Factory Settings
- 41I cannot save a file downloaded from the Brother support website (For Windows)
- 42Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 43Wrinkles or creases
- 44My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 45Reset the Drum Counter
- 46What kind of envelopes and labels are recommended for printing?
- 47(Video) Load an Envelope (Manual Feed Slot)
- 48Set the F/T Ring Time (Fast Double-ring)
- 49Self-Diagnostic
- 50Add your Brother machine with AirPrint (macOS)