FAQs & Troubleshooting
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64 Results
- 1Document Jam
- 2The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 3Load a Plastic Card
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5What is Brother iPrint&Scan?
- 6Error and Maintenance Indications
- 7(Video) Calibrate Your Brother Machine
- 8Scanning and Other Problems
- 9Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 10How to identify your Operating System (OS).
- 11Where can I download Brother iPrint&Scan application for Mac?
- 12I cannot save a file downloaded from the Brother support website (For Windows)
- 13When I set the Document Size setting to "Auto", the scanned image is missing, or areas are missing in the scanned data.
- 14Check the IP Address of Network Devices
- 15I cannot install Brother drivers on Debian 10 or later (Linux)
- 16Scanning with a mobile device
- 17Reset Your Brother Machine
- 18What driver package format is supported by my Linux distribution?
- 19(Video) Clean the Scanner and Rollers
- 20Use the Output Guide
- 21Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 22If You Want to Check that Your Network Devices are Working Correctly
- 23Your Scanner Cannot Be Detected on the Network During Installation
- 24Load Standard Size Document
- 25Load Documents
- 26Download a file from the "Downloads" section and save it to Windows 8 computer.
- 27I do not have or lost the black and white calibration sheet.
- 28Update the Driver or Firmware for your Brother machine
- 29If You Cannot Complete the Wireless Network Setup Configuration
- 30Set Up the Brother Machine Using Remote Setup (Windows)
- 31Open the Control Panel (For Windows)
- 32What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 33I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 34Check the Serial Number
- 35What is the default password for my Brother machine?
- 36Configure the Scan to Email Feature (Linux)
- 37Scan using XSane or GIMP (Linux)
- 38Command List of brscan. (Linux)
- 39Delete a network scanner entry. (Linux)
- 40Important points for specifying the scan area (Linux)
- 41Uninstall the scanner driver. (Linux)
- 42Uninstall Scan-key-tool. (Linux)
- 43What is Remote Setup?
- 44Install your Brother machine's software from Full Driver Package. (Windows)
- 45Set Up the Brother Machine Using Remote Setup (Mac)
- 46Clean the Scanner and Rollers
- 47Access Web Based Management
- 48Scan a document longer than 37.5 cm (14.76 inches).
- 49Acceptable Documents
- 50Discover the MAC address of the Brother network card.