FAQs & Troubleshooting
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360 Results
- 1Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 2(Video) Replace the Toner Cartridge
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4(Video) 2-sided Disable or 2-sided Disabled
- 5(Video) Cannot Detect
- 6(Video) Load A4/Letter paper
- 7Image skewed
- 8Replace Drum
- 9Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 10(Video) Paper is Jammed in the 2-sided Tray
- 11Scan multiple pages into one file instead of each scan being saved as a separate file.
- 12Document Jam
- 13(Video) Set up your Brother machine
- 14Set the Number of Rings Before the Machine Answers (Ring Delay)
- 15(Video) Manual Feed
- 16Faint
- 17Scan Using Secure Function Lock 3.0
- 18Setup a Brother machine on a wireless (Wi-Fi) network.
- 19The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 20(Video) Reset Your Brother Machine
- 21(Video) Paper is Jammed inside the Machine
- 22White lines down the page
- 23Easy Scan to E-mail
- 24Choose the Correct Receive Mode
- 25No Toner
- 26I cannot install Brother drivers on Debian 10 or later (Linux)
- 27Set Telephone Line Compatibility for Interference and VoIP Systems
- 28The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 29Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 30Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 31(Video) Paper is Jammed in the Back of the Machine
- 32(Video) Paper is Jammed in the Paper Tray
- 33Curled or wavy
- 34I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
- 35Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 36Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 37Set the F/T Ring Time (Fast Double-ring)
- 38I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 39Drum !
- 40Reset Your Brother Machine
- 41I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 42Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 43Combine multiple scanned documents into a single file with PaperPort™
- 44Send a Fax at a Specified Time (Delayed Fax)
- 45How to identify your Operating System (OS).
- 46What is Brother Web Connect?
- 47(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 48Wrinkles or creases
- 49My Brother machine could not be found over the network when I installed drivers on my computer.
- 50(Video) Unpack your Brother machine and install the toner cartridge