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FAQs & Troubleshooting

FAQs & Troubleshooting

Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing).

Please be sure to select Plain Paper as a Media type in the printer driver when printing on plain paper.

To select the media type, please follow the steps below:


For Windows users:

  1. Open Printing Preferences. (Click here to see how to open Printing Preferences.)

  2. Open Basic tab.

  3. Select Plain Paper for the Media Type.

  4. Click OK.

(Screen layout varies by machine)

For Macintosh users:

  1. Click File -> Print.

  2. Click on the drop down menu next to Media Type.

  3. Choose Plain Paper from the listed items.




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