FAQs & Troubleshooting

Please check the following points:

• Check the printer's environment. Conditions such as high humidity and high temperatures may cause faint print.
• If the whole page is too light, Toner Save Mode may be on. Turn off Toner Save Mode in the printer Properties tab of the driver.
• Put in a new toner cartridge. To see how to replace the toner cartridge, click here.
• Put in a new drum unit. To see how to replace the drum unit, click here.
• You may clear the problem by wiping the scanner window with a soft dry cloth. To see how to clean the inside of the printer, click here.