FAQs & Troubleshooting
The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
This issue occurs if the paper size for printing was not set correctly before printing the document from Microsoft Word 2010.
Please follow the steps below to set the paper size correctly.
If your paper size already shows and appears to be chosen, be sure to click the drop down from the menu and choose the paper size again.
Example: If you are printing a letter size document and Letter is shown, click the drop down from the menu and choose "Letter" again.
This issue may occur only if the paper size is never set before when creating the document. Before printing the document, we recommend setting the paper size and saving the setting by following the steps above.