I was using my mobile device and printer via Bluetooth®, but the connection was cut off. How do I connect the devices again?
You can solve the problem by specifying the Bluetooth setting on your mobile device again.
Follow the instructions below:
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In Settings, access the Bluetooth option, and turn it OFF.
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Turn it ON again. When the list of discovered Bluetooth devices appears, tap "[model name][the last four digits of your printer’s serial number]". Alternatively, you can find your machine number on the sticker below the Power Button). The unit's serial number is located where the TZe Tape Cassette is set inside the Cassette Cover.
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If asked to enter a PIN Code, enter “0000”.
Observe the following points so that the connection will not be cut off.
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When using a smart cover, use your mobile device with the smart cover opened.
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Use your mobile device within the communication range of the printer.
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Make sure you do not allow your mobile device to enter the sleep mode.