MFC-J3940DW
FAQs & Troubleshooting |
(MFC-J3940DW/MFC-J6740DW/MFC-J6940DW/MFC-J6955DW/MFC-J6957DW) If your LCD displays [Jam Tray2] or [Repeat Jam Tray2], also pull Tray #2 (2) completely out of the machine as shown by the arrow.
(MFC-J6957DW) If your LCD error displays [Jam Tray3] or [Repeat Jam Tray3], also pull Tray #3 (3) completely out of the machine as shown by the arrow.
When finished, continue with the next step.
If your LCD displays repeat paper jam messages, for example [Repeat Jam Rear], move the print head, and then remove any paper remaining in this area. Make sure pieces of paper are not left in the corners of the machine (1) and (2).
When finished, continue with the next step.
See Related Information: Remove Paper Scraps.