Check the following points to solve the problem:
NOTE: Illustrations shown below are from a representative product, and may differ from your Brother machine.
- To get the best print quality, we suggest using the recommended paper. Check that you are using paper that meets our specifications. Click here to see details of the recommended paper.
- The drum units or toner cartridges may not be installed correctly. Check that the drum units or toner cartridges are installed correctly.
- Make sure that the envelope levers inside the back cover are pulled down to the envelope position when you print to the envelope.